Privacy Policy

Valleywide Home Care

Privacy Policy

Valleywide Home Care

Effective Date: January 1, 2026

Valleywide Home Care LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or interact with our services.


Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website, contact us, or request services.

This information may include:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Information submitted through contact forms

  • Information related to service inquiries

We may also collect limited technical information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

This information is used to improve website performance and user experience.


Mobile Messaging Information

If you choose to communicate with us via SMS text messaging, we may collect your:

  • Name

  • Phone number

  • Email address (if provided)

This information is used solely for communication regarding services requested from Valleywide Home Care.

SMS messages may include:

  • Appointment reminders

  • Customer service responses

  • Service updates

  • Administrative notifications

SMS communications will not include protected health information (PHI).


Use of Your Information

We use the information collected to:

  • Provide requested services

  • Respond to inquiries

  • Send appointment reminders

  • Provide customer service

  • Process billing or administrative requests

  • Improve our website and services

We only use personal information for legitimate business purposes related to the services we provide.


SMS Messaging Terms

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Valleywide Home Care regarding services, appointment reminders, and administrative notifications.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying:

STOP

to any text message you receive from us.

For assistance, reply:

HELP

or contact our office directly.

Consent to receive SMS messages is not a condition of purchasing services.

All messaging practices comply with CTIA guidelines and applicable telecommunications regulations.


Sharing of Information

Valleywide Home Care does not sell, rent, or trade personal information to third parties.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

This includes:

  • SMS opt-in information

  • Phone numbers collected for text messaging

  • Messaging consent records

We may share limited information only when necessary to:

  • Provide services you requested

  • Comply with legal obligations

  • Protect our legal rights


Data Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.


Your Privacy Rights

You may request to:

  • Access the personal information we have about you

  • Update your personal information

  • Request deletion of your information

To make a request, please contact us using the information below.


Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


Contact Information

If you have questions about this Privacy Policy or would like your information removed, please contact us:

Valleywide Home Care
14545 W Grand Ave Suite 106-2004
Surprise, AZ 85374

Phone: 480-808-9919
Fax: 480-681-1105
Email: info@valleywidehomecare.com

 

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