Valleywide Home Care Privacy Policy
Effective Date: October 16, 2025
At Valleywide Home Care, LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a contact form, apply for employment, or communicate with us through text messages or other means.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, address, email, phone number, and other contact details you voluntarily provide.
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Service Information: Details about the type of care or services you’re interested in, the person receiving care, and the location where care is needed.
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Employment Information: If you apply for a job, we may collect your employment history, education, certifications, and other information relevant to your application.
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Technical Data: IP address, browser type, device information, and website usage statistics collected through cookies or analytics tools.
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SMS and Communication Data: Any messages, replies, or information exchanged through SMS or text-based communication with Valleywide Home Care.
2. How We Use Your Information
We use your information to:
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Respond to inquiries, referrals, and service requests
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Schedule consultations or assessments
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Process employment applications
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Communicate updates, reminders, or important service-related messages
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Improve our website, services, and customer experience
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Comply with legal and regulatory requirements
3. SMS Text Messaging
By providing your phone number and opting in, you agree to receive SMS text messages from Valleywide Home Care.
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Message frequency may vary depending on service needs or communication activity.
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Message and data rates may apply.
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You can reply STOP at any time to unsubscribe or HELP for assistance.
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SMS communications may include appointment confirmations, caregiver scheduling updates, and service reminders.
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For more information about our SMS practices, please contact us or review this Privacy Policy online at valleywidehomecare.com.
4. How We Protect Your Information
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no electronic transmission is 100% secure, and we cannot guarantee absolute security.
If you are a client, certain health-related information shared for service coordination may be protected under HIPAA or other applicable privacy laws.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited information only when necessary to:
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Coordinate services with caregivers, schedulers, or authorized third-party providers
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Comply with legal obligations, court orders, or regulatory requests
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Protect the rights, property, or safety of Valleywide Home Care, our clients, or others
Any third-party service providers we work with are required to maintain confidentiality and data protection standards consistent with this policy.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve performance, track visitor activity, and enhance your experience. You can choose to disable cookies in your browser settings, but some website features may not function properly.
7. Your Choices and Rights
You may:
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Request access to, correction of, or deletion of your personal information.
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Opt out of SMS or email communications at any time.
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Withdraw consent for data processing where applicable.
To make any of these requests, please contact us using the information below.
8. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party websites.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Valleywide Home Care, LLC
14545 W. Grand Ave, Ste 106-2004
Surprise, AZ 85374
📧 info@valleywidehomecare.com
📞 (480) 808-9919
🌐 www.valleywidehomecare.com